Quantifying the Invisible Labor in Crowd Work
نویسندگان
چکیده
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition the work they do for pay, crowd also have shoulder variety of unpaid invisible labor these markets, which ultimately reduces workers' hourly wages. Invisible includes finding good tasks, messaging requesters, or managing payments. However, we currently know little about how much time actually spend on it costs them economically. To ensure fair and equitable future work, need certain that are being fairly all do. In this paper, conduct field study quantify We build plugin record amount 100 Amazon Mechanical Turk dedicate while completing 40,903 tasks. If ignore spent labor, median wage was $3.76. But, estimated our 33% their daily dropping $2.83. found differentially impacts depending skill level demographics. The category took most common revolved around having manage second time-consuming involved hyper-vigilance, where vigilantly watched over requesters' profiles newly posted searched labor. hope through crowdsourcing becomes more visible, results help reveal larger implications continuing invisibility crowdsourcing.
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ژورنال
عنوان ژورنال: Proceedings of the ACM on human-computer interaction
سال: 2021
ISSN: ['2573-0142']
DOI: https://doi.org/10.1145/3476060